In pairs or small groups, talk about each scene (9 scenes are included in the video). Try to answer the following questions for each situation:

• What have you noticed and heard in the scene?
• What is your opinion of each situation?
• What would people from your country do in these situations?
• Do you consider what you saw good manners, bad manners, or not important / not necessary? Why?

Then, after your discussion, please write individual recommendations about how each of the nine awkward situations could be avoided in your future workplace.